Everyone has heard the nightmare stories about crimes committed and improper use of chemicals. There has been many exposes on bait-and-switch companies who use low coupon offers to get their foot in the door. Hard selling unsuspecting consumers into a bill they are compelled to pay. When you open the phone book you really can't tell who the great carpet cleaners are, or the ones you would never ever want to use. The great carpet cleaners work hard to distinguish themselves apart from the fly-by-night companies who use unsafe cleaning practices, hard sell techniques and sometimes have very unsavoury employees.